SHAREHOLDER

SHAREHOLDER

Stakeholder

In order to communicate more effectively with Cheng Shin’s stakeholders, the Cheng Shin ESG Sustainability Task Force convenes various departments for internal discussions, and with the assistance of external experts, identifies seven major stakeholder groups: customers, shareholders, employees, communities, government agencies, suppliers, and banking partners.

At the same time, in daily operations, Cheng Shin engages in dialogue and communication with stakeholders through various communication channels and platforms, and reports the results of such communications to the Board of Directors at least once a year.
The communication status with various categories of stakeholders for the year 2025 was reported to the Board of Directors on May 13, 2026. The report content is as follows:

 Category 

 Explanation 

Key concerns


Key Communication Topics、

Communication Methods and Frequency

Communication Performance
in 2025

 Customer 

Including major automotive manufacturers, distributors, and general customers

1.Economic
   Performance

2.Occupational
   Safety and Health

3.Market Position

1.Product Quality
   Management
2.Business Continuity
   Management
3.Product Development
   and Technological
   Advancement
4.Sustainable Supplier
   Management
5.Regulatory
   Compliance

1.The customer satisfaction
   survey was completed in
   2025.


 Shareholder 

Shareholders holding equity issued by Cheng Shin Rubber

 

 

 

 

 

1.Regulatory
   Compliance
2.Risk
   Management
3.Information
   Security
   Management
4.Product Quality
   Management
5.Business
   Continuity
   Management
s

 

 

 

 

1.Annual
   Shareholders’

   Meeting and
   Institutional
   Investor
   Conference

2.Regular Updates on
   the Market
   Observation Post
   System (MOPS)

3.Dedicated
   Shareholder Section
   and Hotline on the
   Company Website

1.Two institutional investor
   conferences were held in 2025.

2.One shareholders’meeting
   was held in 2025

3.Information on the Market
   Observation Post System
   (MOPS)is updated
   promptly and in
   accordance with
   regulations

4.Investor information on the
   company website is updated
   periodically as needed

5.Shareholders occasionally
   submit inquiries via
   telephone and email, all of
   which have been duly
   responded to

6.An annual corporate
   governance evaluation is
   conducted, with the
   2025 results placing the
   company within the 21%–35%
   percentile range among listed
   companies

Employee

Refers to Cheng Shin employees

 

  

1.Regulatory

   Compliance
2.Occupational
   Health and
   Safety
3.Human Rights
   Protection and
   Diversity &
   Inclusion
4.Labor Relations
   and Employee
   Benefits
n

 

 1.Quarterly Labor-

   Management
   Meetings and
   Occupational Safety
   and Health
   Committee Meetings
2.Ad hoc Corporate
   Labor Union
   Meetings, Employee
   Welfare Committee
   Meetings, and
   Human Resources
   Committee Meetings
3.Periodic Internal
   Company
   Announcements

  

1.Quarterly labor-
   management meetings
   are held to report on
   workforce developments
   and to communicate and
   discuss employee
   activities and benefits.


2.Monthly on-site medical
   and nursing services are
   provided to review
   employees’ health
   examination results and
   offer health consultations.

Government agencie

 Competent authorities such as the Environmental Protection Administration (EPA),Occupational Safety and Health Administration(MOL)、 the Financial Supervisory Commission (FSC), and the Taiwan Stock Exchange (TWSE).

 

 

 

 

 

1.Business
   Continuity
   Management
2.Wastewater
   Discharge
   Management
3.Waste
   Management
4.Occupational
   Health and
   Safety
5.Labor Relations
   and Employee
   Benefits

 

1.Official documents
   are issued on an
   as-needed basis

2.Regulatory briefings
   or public hearings
   are conducted from
   time to time
   through
   communication
   with labor unions
   and competent
   authorities

3.Declarations are
   submitted via the
   online reporting
   systems of
   competent
   authorities in
   accordance with
   the prescribed
   reporting cycles

4.Inspections and site
   visits by competent
   authorities are
   conducted on an ad
   hoc basis

 

 

 

 

 

1.Participated in over 30
   promotional sessions
   organized by competent
   authorities related
   to 
environmental protection
   and occupational health

2.Engaged in regulatory
   briefings and public
   hearings held by relevant
   government agencies on an
   ad hoc basis

3.Information is disclosed on
   the Market Observation
   Post 
System (MOPS) in
   accordance with applicable
   regulations

Supplier

Supply of raw materials, equipment, and molds

 

 

 

 

 

 

 

 

 

1.Sustainable
   Supplier 
   Management
2.Product Quality
   Management

1.On-site audits or
   self-assessments of
   new and existing
   suppliers are
   conducted on an
   irregular basis

2.Collect and analyze
   supplier delivery
   performance. Major
   suppliers are
   required to report
   their production
   process capabilities
   on a quarterly
   basis. Suppliers
   who fail to meet
   performance
   standards for the
   month are notified
   via phone or email
   on an ad-hoc
   basis,
and are
   required to return
   a signed Raw
   Material
   Abnormality
   Notification. 
Meetings
   are convened
   monthly when
   necessary to
   review 
and address
   performance issues
 

 

 

 

 

 

 

A total of 40 suppliers conducted self-assessments in accordance with the annual audit plan, due to pandemic-related considerations. Among them, 19 suppliers were rated Grade A, 16 suppliers were rated Grade B+, 5 suppliers were rated Grade B. The qualification rate was 100%, and the achievement rate was 100%

Customer Portal

Contact Person: Ms. Cheng, Customer Service Center        
E-mail: svc@tw.maxxis.com        Service Hours (Mon–Fri): 08:00 AM – 05:30 PM

Shareholder Portal 

Spokesman:Lo, Yung-Li

Title : Vice President, Finance Department

Tel   : (04)8525151 , Extension 715 

Fax :(04) 8526468
E-mail: yllo@tw.maxxis.com

Deputy Spokesman:Liao, Cheng-Yao

Title : Vice President, Domestic Sales Department
Tel : (04)8525151 , Extension 137 

E-mail: cyliao@tw.maxxis.com

 

Shareholder Services:

Tel : (04)8525151 , Extension 319

Contact : Ms. Chen

E-mail  : anitachen@tw.maxxis.com

Stock Transfer Handling Agency:

Stock Transfer Agency Unit, Yuanta Securities Co., Ltd.

Address : B1F., No. 67, Sec. 2, Dunhua S. Rd., Da'an Dist., Taipei City
Tel : (02)2586-585
Web:https://www.yuanta.com.tw/eYuanta/agent

Staff Area 
Tel:(04)8525151 , Extension 302     Contact Person: Mr. Lu
Employee Grievance Email Address: cster@tw.maxxis.com
 
Employee Compensation and Benefits
1.If the company generates profit in a given fiscal year, no less than 2% shall be allocated for employee compensation and no more than 3% for director remuneration. However, if the company has accumulated losses, such losses shall be offset first. Employee compensation is determined based on a fair and consistent approach, without discrimination on the basis of gender, race, religion, political affiliation, or marital status. Cheng Shin takes into account labor market supply and demand, regional salary benchmarks, job responsibilities, educational background, work experience, years of service, and professional capabilities when establishing a reasonable compensation policy. Annual performance results are also considered, and individual compensation is granted based on personal performance achievement and contribution to overall company performance.
2.Cheng Shin determines employee compensation primarily based on job performance and individual achievement rates, which also serve as the basis for salary adjustments and promotions. Performance bonuses are not influenced by gender. In 2025, the salary ratio between female and male managers was 0.95, while the ratio between female and male non-managerial employees was 0.97.
(Note: Salary ratio is calculated as the average salary of females in the category divided by the average salary of males in the same category.)
Employee Work Environment and Safety
1.All new employees are required to complete a 3-hour general occupational safety and health training. Safety shoes are provided to ensure proper protection before entering the worksite.
2.New employees are required to undergo a physical examination prior to entering the facility. After onboarding, regular health check-ups are conducted.
3.For employees with abnormal findings in physical or health examinations, consultations with the on-site physician are arranged, and appropriate job assignments are provided accordingly.
4.Warning signs and personal protective equipment (PPE) standards are posted at worksites involving specific hazardous operations to ensure employee compliance.
5.Regular monitoring of the work environment is conducted, including assessments of conditions such as noise levels and dust exposure in operational areas.
6.Personnel operating hazardous machinery and equipment are required to undergo training and participate in regular refresher courses.
7.In-house training is conducted for personnel operating material handling vehicles. Only those who have been certified are authorized to operate such vehicles.
8.Automated Guided Vehicles (AGVs) have been introduced to reduce the physical workload of operational personnel and to minimize risks associated with ergonomic hazards.
9.Warehouse personnel are required to wear reflective vests at all times within the facility to enhance visibility and identification.
10.Designated pedestrian walkways are planned within the facility to ensure safe movement of personnel.
11.Purchase an insulation resistance tester and conduct leakage current inspections on handheld electric tools (e.g., electric drills) every six months.
13.Install collection equipment at sources of pollution (such as dust and gas emissions) to mitigate hazards to the working environment.
14.Provide occupational safety and health protective equipment for workers' use.
Community and Government Agencies Section
Contact Person: Mr. Lin, Occupational Safety and Health Department 
Tel:(04)8525151 , Extension 702      E-mail: cylin3@tw.maxxis.com
Supplier Section
Contact Person: Ms. Su, Procurement Section
Tel:(04)8525151  Extension 264       E-mail: cysu@tw.maxxis.com
Mailbox for Reporting and Complaints
If you have any related questions or suggestions, please feel free to contact us. We will be glad to provide further clarification.
Our Company's Toll-Free Customer Consultation Hotline : 0800-092123    E-mail: svc@tw.maxxis.com  
 

By using our site, you acknowledge that you have read and understand our Privacy Policy.