Category 

 Explanation 

Key concerns

Key Communication Topics、

Communication Methods and Frequency

Communication Performance
in 2024

 Customer 

Refers to major automakers, distributors, and general customers.

1.Economic
   Performance
2.Occupational
   Safety and Health
3.Market Position

1.Irregular business
   visits to the company
   website
2.Occasional new
   product launch
   events
3.Occasional
   communication with
   customers via service
   email and phone

1.Customer satisfaction survey in
   2024 showed consistently high
   satisfaction levels

 Shareholder 

Shareholders holding equity issued by Cheng Shin Rubber

1.Anti-corruption

2.Labor relations

3.Compliance
   with socio-
   economic
   regulations

1.Annual
   Shareholders’

   Meeting and
   Institutional
   Investor
   Conference

2.Regular Updates on
   the Market
   Observation Post
   System (MOPS)
3.Dedicated
   Shareholder Section
   and Hotline on the
   Company Website

1.Two institutional investor
   conferences were held in 2024.
2.One shareholders’ meeting
   was held in 2024
3.Information on the Market
   Observation Post System
   (MOPS)is updated
   promptly and in
   accordance with
   regulations

4.Investor information on the
   company website is updated
   periodically as needed

5.Shareholders occasionally
   submit inquiries via
   telephone and email, all of
   which have been duly
   responded to
6.An annual corporate
   governance evaluation is
   conducted, with the
   2024 results placing the
   company within the 21%–35%
   percentile range among listed
   companies

Employee

Office and factory employees

1.Labor Relations 

2.Employee
  Diversity and
  Equal Opportunity

3.Training and
  Education

1.Labor-management
   meetings and
   Occupational
   Safety and Health
   Committee
   meetings are held
   quarterly
2.Meetings of the
   enterprise labor
   union, the Employee
   Welfare Committee,
   and the Human
   Resources Committee
   are convened on an
   ad hoc basis
3.Meetings of the
   enterprise labor
   union, the Employee
   Welfare Committee,
   and the Human
   Resources Committee
   are convened on an
   ad hoc basis

1.A total of 25 labor-
   management meetings
   were held, during
   which reports on labor
   developments were
   presented,and matters
   related to labor activities
   and employee welfare
   were communicated and
   discussed

2.Monthly on-site medical
   services are provided,
   including employee
   health consultations and
   follow-ups on physical
   examination results

Government agencie

 Competent authorities such as the Environmental Protection Administration (EPA),Occupational Safety and Health Administration(MOL)、 the Financial Supervisory Commission (FSC), and the Taiwan Stock Exchange (TWSE).

1.Anti-corruption
2.Compliance with
   regulations
   issued by
   competent
   authorities such
   as the Ministry
   of Environment
   (MOENV), the
   Occupational
   Safety and
   Health
   Administration
   (OSHA)
   under the
   Ministry of
   Labor,
   the Financial
   Supervisory
   Commission
   (FSC), and the
   Taiwan Stock
   Exchange
   (TWSE)

3.Customer
   Health and
   Safety

1.Official documents
   are issued on an
   as-needed basis
2.Regulatory briefings
   or public hearings
   are conducted from
   time to time
   through
   communication
   with labor unions
   and competent
   authorities
3.Declarations are
   submitted via the
   online reporting
   systems of
   competent
   authorities in
   accordance with
   the prescribed
   reporting cycles
4.Inspections and site
   visits by competent
   authorities are
   conducted on an ad
   hoc basis

1.Participated in over 30
   promotional sessions
   organized by competent
   authorities related
   to environmental protection
   and occupational health

2.Engaged in regulatory
   briefings and public
   hearings held by relevant
   government agencies on an
   ad hoc basis
3.Information is disclosed on
   the Market Observation
   Post System (MOPS) in
   accordance with applicable
   regulations

Supplier

Supply of raw materials, equipment, and molds

1.Promotion and
   compliance of
   environmental
   assessments
   among suppliers
   (e.g., adherence
   to GPSNR
   policies)
2.Customer health
   and safety

3.Implementation
   of sustainable
   supply chain
   management in
   procurement
   practices

1.On-site audits or
   self-assessments of
   new and existing
   suppliers are
   conducted on an
   irregular basis
2.Collect and analyze
   supplier delivery
   performance. Major
   suppliers are
   required to report
   their production
   process capabilities
   on a quarterly
   basis. Suppliers
   who fail to meet
   performance
   standards for the
   month are notified
   via phone or email
   on an ad-hoc
   basis,and are
   required to return
   a signed Raw
   Material
   Abnormality
   Notification. Meetings
   are convened
   monthly when
   necessary to
   review and address
   performance issues 

A total of 21 suppliers conducted self-assessments in accordance with the annual audit plan, due to pandemic-related considerations. Among them, 13 suppliers were rated Grade A, 8 suppliers were rated Grade B+. The qualification rate was 100%, and the achievement rate was 100%